We are a diversified technology company with in-depth expertise to enable secure and customer-focused solutions for the needs of industry, defence, software development, and cyber security. A reliable partner that develops future security and decisive performance in an ever more rapidly changing, networked world. We ensure the continuity of critical functions within society and companies and a smoothly running everyday life.
A diversified technology company
Empowering a secure and sustainable future
About us
Our independence, innovative way of working, proven, safe methods and tools, and our friendly customer service make us a desirable partner and market leader in various sectors. We deliver demanding and intelligent turnkey solutions for our customers. We are a service company with the ability to manage the service life cycle from implementation to maintenance and further development.
Our private ownership, customer-centric approach, commitment, and strong Finnish values make us a partner that our customers have been able to rely on for more than six decades. We secure critical infrastructure and contribute to ensuring the Finnish society’s security of supply.
Constant motion, experience and responsibility are at the core of our safety culture. Healthy, inspired, competent, and committed employees are our unique success factor.
Highlights
EUR 200.3 million
Record order backlog
€176,2 M
Net sales in 2024
€18,8 M
EBIT
1,193
Professionals
Values and responsibility
Insta is a Finnish family business with strong values in a global operating environment.
Our independence, innovative way of working, proven, safe methods and tools, and our friendly customer service make us a desirable partner and market leader in various sectors. We deliver demanding and intelligent turnkey solutions for our customers. We are a service company with the ability to manage the service life cycle from implementation to maintenance and further development.
Our private ownership, customer-centric approach, commitment, and strong Finnish values make us a partner which our customers have been able to rely on for more than six decades. We secure critical infrastructure and contribute to ensuring the Finnish society’s security of supply.
People, competence, and sustainability lay the foundation for our company culture. Healthy, inspired, competent, and committed employees are our unique success factor.
Our values
EXPERTISE - We get it right the first time
TRUST - We are worth your trust
COLLABORATION - We excel and succeed together
Quality
Insta means quality
Insta operates and serves its customers with certified quality. Our strong values also ensure the quality of everything we do.
Customer satisfaction is our most important measure of quality. Satisfied customers want to continue their business relationship and partnership with Insta.
Insta’s solutions are based on the best tried-and-tested technologies and practices in the field. We also choose raw materials, components, equipment and system solutions in line with this same principle. We always choose solutions that are optimal for the purpose of use, the customer, society, and the environment, based on life-cycle assessments.
Quality
The results of our work meet the relevant requirements, and are durable, clean and carefully implemented. We always follow the agreed schedules, rules and practices. We require the same from our partners and subcontractors. Our high quality also covers our way of serving our customers: we support them by providing consultative, customer-focused and friendly service.
Our relationships with our colleagues within Insta are also characterised by high quality: we cooperate closely and help and support one another. These are the tools that our experts use to ensure the best quality experience for our customers and colleagues alike.
Innovations
Sustainable development innovations
We continuously invest in product development and innovation to ensure the future of our customers. Our development is based on our vision of tomorrow and continuous dialogue with our customers.
Responsible and safe innovations
Responsible and safe digitalization
Certificates
The certificates establish a sustainable foundation for our high-quality operations.
AQAP-2110
ISO 27001
ISO 9001
ISO 45001
ISO 14001
A reliable partner
Our customers’ comments from customer satisfaction survey
According to our customer satisfaction survey, customers feel that Insta’s reliability and professionalism are very high and collaboration with us is very fluent. Our Net Promoter Score (NPS), which tracks the willingness of customers to recommend us, is excellent at 57.
Worth Your Trust – customer experience, front-runner status and working together.
They are willing to listen to the customer, to learn, and to understand the customer – a customer focus is being sought. They are also committed to long-term development.
Smoothness and flexibility of the collaboration, the customer will receive what they ordered – and if something does not exist, Insta will immediately take steps to rectify this.
Customers’ comments originate from Insta`s customer satisfaction survey 2024.
