RESPONSIBILITY

Insta is a responsible family business

As an independent Finnish family business, we empower a secure and sustainable future every day. We come up with solutions and operation models that are secure and efficient for the people, society, and environment.

We help our customers to achieve their responsibility targets with our own responsibility activities. 

As an independent Finnish family business, we empower a secure and sustainable future every day. We come up with solutions and operation models that are secure and efficient for the people, society, and environment.  

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Sustainability targets 2025-2030

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Insta is committed to the organisation‑wide sustainability targets for 2025–2030. These targets are linked to the sustainability themes most relevant to Insta: carbon footprint, the safety and employee experience of our own personnel, responsible business practices, and security and security of supply. The purpose of these targets is to clarify and measure Insta’s most significant sustainability impacts.

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Sustainability Report 2025

We have published our first Sustainability Report, demonstrating strong commitment to sustainable development, safety, and employee wellbeing. Insta’s sustainability targets for 2025–2030 are built around five mutually reinforcing themes: climate change, occupational safety, employee experience, security and preparedness, and good governance.

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The certificates guiding Insta’s sustainability

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The certificates establish a sustainable foundation for our high-quality operations.

Learn more about our certificates
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Environment

Insta responsibility green 2025

A sustainable future

78% of our customers felt that we have succeeded in helping them reach the responsibility targets of their own organizations either very well or well.

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Responsibility reporting

We decided to voluntarily report on our responsibility, even though the requirements of the CSRD no longer apply to us. This allows us to make our work towards responsibility more visible to our stakeholders, from customers to partners.

Environmental responsibility is part of the commitment to sustainable development in accordance with our values


Insta works proactively in the use of natural resources and in burdening the environment, developing solutions that improve the environmental handprint and support the conservation of natural diversity.

Ecological responsibility is not merely an obligation for Insta; it is part of strategic development and the value promise. In 2025, we switched to fully renewable district heat at the Sarankulma campus and began using fossil-free electricity from the start of 2026; this reduced our Scope 1 & 2 emissions.

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Certificates - Click to view larger

People

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Employee experience

We are aiming for an excellent level (eNPS in our job satisfaction survey above 40) as regards our employee experience by 2030. Employee Net Promoter Score, eNPS, is an internationally benchmarkable recommendation index.

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Health & Safety

The main activities for the development of occupational safety in 2026 are expanding the certifications, defining the personal protective equipment and selection of safety equipment, and developing the occupational safety training

The strong commitment of our personnel to meet customer expectations every day is a point of honor for us as an employer

As a stable family company, we want to ensure the occupational well-being of all Insta team members and help them to achieve the best possible results. The importance of personnel well-being and an excellent employee experience are visible in our operations in several ways. According to Insta’s personnel strategy, reliable, competent, and motivated personnel who feel good working for us are at the core of Insta’s activities.

Good leadership enables growth and smooth cooperation. This allows us to achieve a decisive impact together – and this decisive work is done by approximately 1,300 Insta team members.

Occupational safety and personnel well-being are central to our operations. We are targeting a culture of zero accidents and an LTIF of 2.5 in 2030.

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Insta experts

Insta is an important part of Finland's security of supply

We are one of the leading cybersecurity actors in Finland, and this security sector and its growth involve clear business opportunities. Insta protects its customers’ critical resources and supports secure digitalization.

Insta also is a strategic partner for the Finnish Defence Forces and other authorities, offering solutions which support national security and the operational reliability of critical systems.

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Safety & Security Aspects Are Considered in All Operations

The aim of leadership for security is to ensure the safety of all of Insta’s operations under all conditions, by maintaining and developing security culture on the basis of the strategies of the group and its business functions, policies, business requirements, and the legislation.

Insta’s safety activities are based on the group’s safety policies that guide the development, implementation, and maintenance of security. The policies define clear targets and courses of action which the top management is committed to.

Insta is a reliable partner that our customers can always rely on when society needs to run smoothly

Security is a cornerstone of Insta’s operations and a key part of responsibility. Corporate security includes physical security as well as cybersecurity, personnel security, and risk management. Our aim is to improve
the competitiveness and productivity of the company by ensuring business continuity.

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Code of Conduct

The Code of Conduct discusses Insta’s values and principles, adherence to laws and regulations, fair competition, safety and non-discrimination in the working environment, ban on discrimination, environmental responsibility and sustainable development, management of conflicts, data protection and information security, as well as the reporting and consequences of violations. It defines the common ways of working and how all Insta employees are expected to act in their daily work.

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Whistleblower Protection

According to legislative requirements, Insta has a whistleblowing channel in place that allows both in-house personnel and stakeholders to anonymously make contact and report any misconduct or shortcomings that they observe. All of the reports made through the channel are processed confidentially, regardless of whether they are covered by the Whistleblower Protection Act’s area of application.

Insta is committed to ethical and responsible conduct in all of its business functions

Values and trust are the basis of all our operation. Our actions are guided by the Code of Conduct (CoC), and we are aiming for 100% of our personnel as well as 90% of our suppliers by purchase value in euros to commit to the CoC by 2030. During 2025, we comprehensively reinforced awareness of the importance of ethical business within our entire organization. 99% of our personnel completed the training related to ethics principles, and engaging our suppliers advanced toward our target for 2030.

Download our ethical principles

Business Partner Code of Conduct

Insta is committed to sustainable and responsible business operations and expects the same from all its partners, and this Code of Conduct (CoC) describes the ethical requirements and sustainability principles for business operations that partners are expected to apply in their collaboration with Insta business units.

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Potential misconduct and inappropriate behavior

Whistleblowing Channel

The whistleblowing channel is an electronic reporting service that is intended for use by our partners, customers, employees, and other actors. Via the whistleblowing service, we provide the opportunity to report on any observed or suspected misconduct or violations of our Code of Conduct in a confidential and even anonymous manner. This will provide us with the opportunity to remedy, prevent, or rectify any inappropriate behavior or misconduct.

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Business areas

Customer orientation is at the heart of our strategy We treat our customers with honesty and trust. We have a high customer satisfaction rate.

In addition to different industrial sectors, such as, critical infrastructure and aviation and high technology industries, also other governmental organizations, public administration, and the public sector have expressed their trust in Insta.

We take into account the customers’ expectations and the commercial aspects of creating added value in all our operations.

Read more about our offering for Industry sectorRead more about our Defence and aviation solutionsRead more about our cybersecurity services and solutions Read more about our software consulting services

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