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Privacy Notice for Customer Data

Insta respects your privacy and your personal data. Insta follows the European data protection principles and adheres to all applicable legislation related to the processing of personal data.

Data controller and contact details

Each Insta Group company acts as the data controller for its customers. This privacy notice is common for all Insta Group companies.

Street Address: Sarankulmankatu 20, FI-33901 Tampere, Finland

Phone: +358 20 771 7111

Contact person: Henna Pekkanen, data protection officer, tietosuoja@insta.fi

Purposes and legal grounds for the processing

The purpose for the processing of personal data is contacting the customers, sales and marketing as well as customer service and support.

The processing is based on the legitimate interests of Insta. The interests include providing services and products, marketing them and managing customer relationships.

Categories of personal data

  • Name
  • E-mail address
  • Phone number
  • Company or other organization and title
  • Company address
  • Possible additional data provided by you
  • Customer relationship data, such as contact history, feedback, products and services in use
  • Website usage data

Sources and storage times of personal data

Primarily the personal data has been received from yourself or your employer. Other sources include the Finnish Trade Register, Suomen Asiakastieto, the website of your employer, various events and public data from different services, such as LinkedIn.

The storage time of your personal data depends on the purpose for the processing. The data is stored only for as long as is necessary for each purpose.

Transfers and disclosures of personal data

Insta uses service providers who process your personal data on behalf of Insta under an agreement and instructions from Insta. Insta also shares data between companies in the same group.

Insta processes your personal data within the EU/EEA. Some of the service providers used by Insta process personal data also outside the EU/EEA. In these cases, the transfers are protected using the standard contractual clauses by the European Commission or other adequate safeguards.

Automated decision-making and profiling

No automated decision-making or profiling takes place when processing your personal data.

Rights of data subjects

If you have any questions, concerns or requests concerning the processing of personal data by Insta, you can contact the data protection officer of Insta at tietosuoja@insta.fi.

You can at any time request access to your data. Insta will rectify or removed possible incomplete, incorrect or outdated personal data based on your request.

As a subscriber to our newsletter, you have the possibility to unsubscribe from the newsletter through an unsubscribe link included in each newsletter.

In certain cases you have the right to object to the processing of your personal data or to request that the processing is restricted. You also have the right to lodge a complaint with the data protection ombudsman (www.tietosuoja.fi).